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Terms & Conditions

Last updated: 1 March 2026

1) Company information

This website is operated by The Agency SARL (“The Agency”, “we”, “us”).

Registered office: 3, Av. JF Kennedy, c/o MONTE-CARLO BUSINESS CENTER, Monaco

Email: info@theagency.mc

2) Acceptance of these Terms

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please do not use the website.

3) Website purpose

The website is provided for informational purposes and to enable visitors to:

  • browse property-related content and market information,

  • submit enquiries and requests (including off-market requests),

  • contact The Agency for advisory and related real estate services.

Nothing on this website constitutes legal, tax, financial, or investment advice.

4) Our services and scope

The Agency provides advisory and real-estate related services, which may include (depending on the mandate):

  • buyer representation and sourcing,

  • rentals and relocation support,

  • off-market sourcing,

  • property valuation input and strategy,

  • negotiation support and coordination,

  • coordination with notaries and other professionals.

Important: Any service is provided under specific terms agreed with you (e.g., mandate/engagement letter, fee agreement). Website content alone does not create a contractual relationship.

5) Property listings and information accuracy

We aim to keep information on the website accurate and up to date. However:

  • Listings may change at any time (availability, price, surfaces, features, photos).

  • Information may be provided by third parties (owners, partners, portals, service providers) and may contain errors or omissions.

  • Visuals may be illustrative and not contractual.

You should verify all key information (surfaces, charges, legal status, building rules, condition, permits, etc.) before making any decision.

6) No guarantee of availability or results

Using the website or submitting a request does not guarantee:

  • that a property is available,

  • that viewings or offers will be accepted,

  • that we will find a property matching your criteria,

  • that an off-market opportunity exists for your request.

Off-market sourcing is by nature discretionary and dependent on timing, availability, and owner consent.

7) Enquiries, forms, and communications

When you submit a form or contact us:

  • you agree that the information provided is accurate to the best of your knowledge,

  • you acknowledge we may respond via email, phone, or messaging methods you provided,

  • you understand that response times may vary depending on availability and request complexity.

We may decline enquiries that are abusive, unlawful, incomplete, or not aligned with our service scope.

8) Fees and third-party costs

Fees, commissions, or advisory charges (if any) are confirmed separately in writing.

Certain third-party costs may apply and remain your responsibility, such as notary fees, legal advice, diagnostics, and administrative costs.

9) Compliance and identity checks

Depending on the transaction and applicable regulations, we may need to request documentation and conduct identity checks (KYC/AML). You agree to provide required information promptly where legally necessary.

10) Intellectual property

All content on this website (text, branding, visuals, layouts, design elements, and logos) is owned by or licensed to The Agency, unless stated otherwise.

You may not copy, reproduce, republish, distribute, or exploit content without prior written permission, except for personal, non-commercial use.

11) Acceptable use

You agree not to:

  • attempt to access restricted areas or systems without authorisation,

  • introduce malicious code or disrupt site functionality,

  • scrape, copy, or harvest data from the site at scale,

  • use the site for unlawful, misleading, or abusive purposes.

12) Third-party services and links

This website may reference or embed third-party services or link to external sites. We do not control third-party content and are not responsible for their availability, policies, or practices.

13) Limitation of liability

To the fullest extent permitted by law:

  • The Agency is not liable for indirect or consequential damages (loss of profit, loss of opportunity, reputational damage).

  • The Agency is not liable for decisions made based on website content.

  • The Agency does not guarantee uninterrupted, error-free website operation.

Nothing in these Terms limits liability where it cannot be limited under applicable law.

14) Privacy and data protection

Your use of the website is also governed by our Privacy Policy, which explains how we process personal data.

15) Changes to these Terms

We may update these Terms at any time. The latest version will be published on this page with the updated date.

16) Governing law and jurisdiction

These Terms are governed by the laws applicable in Monaco. Any dispute relating to the website or these Terms shall be subject to the competent courts of Monaco, unless mandatory rules provide otherwise.

17) Contact

For any questions about these Terms, please contact: info@theagency.mc.